Woodlands Surgery

(Between 12.30pm and 1.30pm daily, and during staff training, the telephones are switched to a recorded message with details of the emergency number.)

Clinics

Out-of-Hours Visits

Out of hours there is always a doctor on call for emergencies. This service is managed by Oxfordshire Primary Care Trust. On telephoning the surgery you will hear a recorded message for patients giving details of the emergency out of hours service if this is required. For information, this number is 0845 345 8995.

Please only request an out of hours visit for an urgent problem. Advice can be given over the telephone. If you require immediate medical attention please dial 999 for the ambulance. You can also get general health advice 24 hours a day by calling NHS Direct on 0845 4647.

DISABLED ACCESS

There are two reserved parking spaces adjacent to the front door of the surgery. If you require assistance, please press the door bell and a receptionist will come as soon as she is free.

All patient services are provided at ground level. A disabled patients’ WC is situated opposite the consulting rooms. If access proves difficult to any of our disabled patients please inform the reception staff and we will do our best to help.

TRANSPORT TO HOSPITAL

Please use your own or a friend or relative's transport whenever possible. Dial-A-Ride (telephone: 01295 263777) may also be able to help for a nominal payment.

If you are entitled to use non-emergency ambulance transport, please contact the transport Co-ordination Team on 0845 330 8888. A leaflet is available from reception with further information.

DOMESTIC VIOLENCE

Domestic abuse is the emotional, physical, financial or sexual abuse of a person by a family member, or their partner, with whom there is or has been an intimate relationship.

ZERO TOLERANCE CALLS FOR ACTIVE PREVENTION OF DOMESTIC VIOLENCE, ADEQUATE PROVISION AND APPROPRIATE PROTECTION. IT IS NOT YOUR FAULT.

If you are experiencing domestic violence contact:

999 in an emergency
Oxfordshire Women's Aid 01865 336080
Police Domestic Violence Co-ordinators
Oxcity 01865 335165
Northwest 01295 754625
South/Vale 01235 776000 (ask for DV Unit)
ChildLine 0800 1111
Housing Support 01865 252097
Victim Support 01865 751511

Tell someone: talk to your health visitor, general practitioner or a friend.

EMIS access

It is possible to make, cancel or view appointments via the internet on a system called EMIS access. You can also send us short messages, request repeat prescriptions and notify us of changes of address, etc. You would need to have access to a computer with internet access to be able to use this. Please ask at the reception desk for further details on this if you are interested.