Ordering repeat prescriptions
The easiest ways to order repeat prescriptions are:
- fill out a repeat prescriptions request form
- using your NHS account (through the NHS website or in the NHS App)
- using the GP online system: Patient Access
- These accounts show you all your repeat medicine and dosage and you can choose the ones you need.
We do not take prescription requests over the phone.
- Items will only be dispensed if they are on your repeat medication list and a medication review is not pending.
- Prescriptions take 72hrs (3 working days) to days process.
- A request will need to be made in order to generate a prescription, they are not automatically issued by the practice
- Please do not call the practice to chase up, after 72hrs (3 working days) the prescription will be at your nominated pharmacy
- The maximum quantity supplied for each prescription is 2 months’ supply
Collecting your prescription
You can usually collect your prescription from the pharmacy 3 to 5 working days after you have ordered it, however some pharmacies may have different timescales.
You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.
You can change your nominated pharmacy at any time:
- on the app or website where you order repeat prescriptions
- at your GP practice
- at any pharmacy that accepts repeat prescriptions
Questions about your prescription
If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.
The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.
If you would like to speak to someone at the GP surgery about your prescription please phone the prescriptions line after 10.30 am
Medication reviews
If you have a repeat prescription, we may ask you to come in for a regular review. We will be in touch when you need to come in for a review.
Prescription charges
Find out more about prescription charges (nhs.uk).
What to do with old medicines
Take it to the pharmacy you got it from. Do not put it in your household bin or flush it down the toilet.
About pharmacists
As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:
- coughs
- colds
- sore throats
- tummy trouble
- aches and pains
They can also advise on medicine that you can buy without a prescription.
Many pharmacies are open until late and at weekends. You do not need an appointment.
Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.