Ordering repeat prescriptions

The easiest ways to order repeat prescriptions are:

We do not take prescription requests over the phone.

  • Items will only be dispensed if they are on your repeat medication list and a medication review is not pending.
  • Prescriptions take 72hrs (3 working days) to days process.
  • A request will need to be made in order to generate a prescription, they are not automatically issued by the practice
  • Please do not call the practice to chase up, after 72hrs (3 working days) the prescription will be at your nominated pharmacy
  • The maximum quantity supplied for each prescription is 2 months’ supply

Collecting your prescription

You can usually collect your prescription from the pharmacy 3 to 5 working days after you have ordered it, however some pharmacies may have different timescales.

You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.

You can change your nominated pharmacy at any time:

  • on the app or website where you order repeat prescriptions
  • at your GP practice
  • at any pharmacy that accepts repeat prescriptions

Questions about your prescription

If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.

The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.

If you would like to speak to someone at the GP surgery about your prescription please phone the prescriptions line after 10.30 am

Medication reviews

If you have a repeat prescription, we may ask you to come in for a regular review. We will be in touch when you need to come in for a review.

Prescription charges

Find out more about prescription charges (

What to do with old medicines

Take it to the pharmacy you got it from. Do not put it in your household bin or flush it down the toilet.

About pharmacists

As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:

  • coughs
  • colds
  • sore throats
  • tummy trouble
  • aches and pains

They can also advise on medicine that you can buy without a prescription.

Many pharmacies are open until late and at weekends. You do not need an appointment.

Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.